Privacy Policy

Introduction

This Privacy Policy explains how Capconvert, Inc. (“Capconvert,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit capconvert.com or engage with our services.

Capconvert is a digital marketing agency specializing in SEO, Generative Engine Optimization (GEO), Google Ads management, and Amazon Ads management. We are committed to protecting your privacy and being transparent about how we handle your data.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our website immediately.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically.

Information you provide. When you fill out a contact form, subscribe to our newsletter, or submit a lead generation form on our website, we may collect your name, email address, company name, phone number, and any additional details you include in your message.

Information collected automatically. When you visit capconvert.com, we automatically collect certain technical and usage data through cookies and similar technologies, including:

• IP address, browser type, and operating system
• Pages visited, time spent on each page, and referring URLs
• Device type and screen resolution
• Interaction data collected via Google Analytics 4 (GA4) and Google Ads / Google Tag Manager

We do not knowingly collect personal information from children under the age of 16.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services
• To deliver the services you request, including SEO audits, ad campaign management, and GEO optimization
• To send you marketing communications, such as newsletters, where you have opted in to receive them
• To analyze website usage and improve capconvert.com's content, functionality, and user experience
• To measure the effectiveness of our advertising campaigns via Google Ads
• To comply with legal obligations and enforce our terms of service

We do not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Capconvert uses cookies and similar tracking technologies on capconvert.com. These fall into three categories:

Essential cookies. Required for the website to function properly. These cannot be disabled without affecting site functionality.

Analytics cookies. We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized usage data including pages visited, session duration, and traffic sources. Google may process this data on servers in the United States. For more information, see Google’s Privacy Policy.

Marketing cookies. We use Google Ads and Google Tag Manager to measure ad performance and deliver relevant advertisements. These technologies may place cookies on your device to track conversions and serve remarketing ads across the Google Display Network.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. EU visitors will be presented with a cookie consent banner before non-essential cookies are activated.

Information Sharing

We may share your information with the following categories of third parties:

• Google LLC — through Google Analytics 4, Google Ads, and Google Tag Manager for analytics and advertising purposes
• Hosting and infrastructure providers — to operate and maintain capconvert.com
• Email service providers — to deliver newsletters and marketing communications

We may also disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Capconvert, our users, or the public.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

Contact form submissions and newsletter subscriber data are retained until you request deletion or unsubscribe. Anonymized analytics data collected via GA4 may be retained for up to 14 months in accordance with our Google Analytics data retention settings.

When your data is no longer needed, we will securely delete or anonymize it.

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the third parties with whom we share it.
• Right to delete. You may request that we delete any personal information we have collected about you, subject to certain exceptions.
• Right to opt out. You have the right to opt out of the sale of your personal information. Capconvert does not sell personal information.
• Right to non-discrimination. We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at hello@capconvert.com. We will respond to verifiable consumer requests within 45 days.

Your European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) provides you with the following rights:

• Right of access. You may request a copy of the personal data we hold about you.
• Right to rectification. You may request that we correct inaccurate or incomplete personal data.
• Right to erasure. You may request that we delete your personal data, subject to certain legal exceptions.
• Right to restrict processing. You may request that we limit how we use your data.
• Right to data portability. You may request a machine-readable copy of your personal data.
• Right to object. You may object to our processing of your data for direct marketing purposes.
• Right to withdraw consent. Where we rely on your consent to process data, you may withdraw it at any time.

Our lawful bases for processing your data include your consent (for newsletters and marketing cookies), legitimate interest (for analytics and website improvement), and contractual necessity (for service delivery).

To exercise any of these rights, please contact us at hello@capconvert.com. You also have the right to lodge a complaint with your local data protection authority.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Effective” date at the top of this page.

For material changes, we will provide additional notice, such as a prominent announcement on capconvert.com or an email notification. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: