DMCA / Copyright Infringement
How to report copyright infringement to Capconvert and how to send a counter-notice if your content was removed in error.
Reporting Copyright Infringement
Capconvert, LLC. respects the intellectual property rights of others and expects users of capconvert.com (including the marketing site, the Learn knowledge surface, blog, author pages, audits, the Cortex product, and Cortex Outputs distributed through Capconvert) to do the same. This page explains how to send a notice of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”), and how to send a counter-notice if your content was removed in error.
Use this process for content hosted on any Capconvert property that you believe infringes your copyright. This includes blog articles, knowledge articles, audit reports, case studies, Cortex Research publications, and misappropriated Cortex outputs that have been republished elsewhere and tied back to Capconvert.
Designated DMCA Agent
Notices and counter-notices may be sent to:
Capconvert, LLC.
Attn: DMCA Designated Agent
help@capconvert.com (subject line: “DMCA Notice” or “DMCA Counter-Notice”)
Email is the preferred channel and ensures the fastest response. Well-formed notices are treated as valid even if they have minor formatting differences from the template below.
What a Valid DMCA Notice Must Include
Per 17 U.S.C. § 512(c)(3), a valid notice must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf.
- Identification of the copyrighted work claimed to have been infringed (or, if a single notice covers multiple works at one site, a representative list of those works).
- Identification of the material that is claimed to be infringing, with enough detail (URL preferred) for us to locate it.
- Your name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
How We Respond
On receipt of a valid notice, we will (a) review it for completeness, (b) remove or disable access to the allegedly infringing material if removal is appropriate, and (c) take reasonable steps to notify the user who posted the material that it has been removed or disabled. We may terminate the accounts of repeat infringers in accordance with 17 U.S.C. § 512(i).
Counter-Notice
If you believe material you posted was removed by mistake or misidentification, you may send a counter-notice to our Designated Agent containing your signature, identification of the removed material and its prior location, a good-faith statement under penalty of perjury, your name, address, telephone number, and a statement of consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or the Northern District of California if your address is outside the United States), and that you will accept service of process from the original complainant.
Cortex Output Misappropriation
If you discover that Cortex outputs licensed to you appear on a third-party site, in an AI system’s training data, in a public dataset, or in a competing product’s recommendations, report it to help@capconvert.com with the subject line “Cortex Output Misappropriation.” Capconvert pursues takedown, injunctive relief, recovery of fees, and damages on its own behalf in those cases. See the Cortex Output Usage Rights page for the underlying restrictions.
Last updated: May 26, 2026